PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.

SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Credit card information is entered directly into our certified credit card processing company to ensure highest security standards. For more information about our credit card processing company, visit http://www.heartlandpaymentsystems.com/.

REFUND POLICY:

If you are not satisfied with your order, please call us at 419-222-0985, and we will arrange an exchange or refund.

DELIVERY POLICY:

Our goal is to deliver the items to our customers as quickly as possible. To do this, we use a variety of shipping merchants, based on the customer's location in the United States. Once your order is shipped, you should receive an email detailing the ship carrier.

SHIPPING AND HANDLING COSTS:

Shipping Charges for Coffee Beans
# lbs. Shipping Cost
1 4.95
2 9.95
3-4 12.95
5 or more FREE

Shipping Charges for Gift Baskets
$6.95 per Gift Basket
No volume discount on shipping for gift baskets

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 6.5% sales tax